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New grievance redress system unveiled in J&K
Why is it in news?
- Jammu and Kashmir Lieutenant-Governor (L-G) Manoj Sinha on Friday launched the Jammu and Kashmir Integrated Grievance Redress and Monitoring System (JK-IGRAMS).
- It aims to create an interface with the public and focus on governance issues in the Union Territory.
Details:
- The system is being launched on a pilot basis in three districts — Jammu, Srinagar, and Reasi.
- It will gradually be rolled out in the remaining districts by October 2.
- It will replace the current portal that was launched in 2018.
- District Collectors and Deputy Commissioners will be the primary nodes for receiving, disposing and monitoring grievances.