AAP government launches doorstep delivery of public services in Delhi

Why it is in news?
  • After months of planning, the Delhi government   launched its ambitious project to deliver public services at the doorstep of residents.
  • From driving licences to marriage certificates, Delhiites can now apply for 40 government documents to be delivered at their homes for a fee of Rs 50 per service.
  • The applicant would have to call 1076 and fix an appointment with a mobile sahayak, who will go to their home and help with filling forms, payment of fees and collection of documents.
  • The mobile sahayak would then submit the documents at the government office concerned, which would post the certificate or licence once issued.
More on news
  • Starting from Monday morning  till 6 p.m., a total of 21,000 calls were attempted to the centralised number — 1076, the government said.
  • Due to the large volume of calls, 2,728 were connected and 1,286 were answered by the operators, the government said.
  • The calls that were attempted but were unable to connect would be returned by the operators, it said.
Source
The Hindu




Posted by Jawwad Kazi on 11th Sep 2018
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